OUR STORY

Tomorrow's World - Today

 

FOUNDED IN LONDON IN 2014 IN THE HEART OF THE SILICON ROUNDABOUT WITH A SIMPLE MISSION: 

 

We’re passionate about great tech, and we want to make it available to everyone. 

We work hard to find you the latest innovations and products from around the world – even products you don't know you need until it becomes apparent they could help you change your life for the better (and the healthier, and the more efficient). DEVICE means you don’t need to know your BPM from your NFC to get your hands on the cutting edge tech. DEVICE does the responsible trawling for you and delivers it in a clear and straightforward fashion. 

Think of us as Tomorrow's World, today.

 

APP-ENABLED TECH IS AT THE FOREFRONT OF CONSUMER TECHNOLOGY

 

Technology that is app-enabled is changing the way we think about everyday objects. It is connecting us with our environment in a way that has previously not been possible. We at DEVICE aim to bring you labour- and time-saving tech that will help you change how you live your life. We're excited about what's out there and we think there are plenty of good reasons for you to be too. At Device we work behind the scenes with innovative manufacturers and industry up and comers to stay tuned to what's happening in the blossoming field of app based tech, so that we can ultimately bring you new and creative products that excite you, that are fun and clever, and that we think are worthy of taking centre stage on a commercial platform. 

Device aims to be far more than a regular-Joe website, and on principle we'll avoid the dud stuff, out of respect for the better stuff: the tech that looks great, that functions cleverly, that changes how we do things and that won't cost the earth to obtain.

 

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LEAVE THE LEGWORK TO US: WE'RE CONSTANTLY TOILING AWAY TO SEEK OUT, TEST OUT, AND FINALLY SHOWCASE - FOR YOU - THE VERY BEST APP BASED TECHNOLOGY YOU DIDN'T YET KNOW EXISTED

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SHIPPING

When your order is shipped, we will send you a confirmation email, which will include your tracking number. You can track and trace your order using this number. Please note that order status may take up to 1 hour to update after the order has been placed.

A signature may be required upon delivery of your order. 

Please note that our service is not a named delivery service and as such anyone at the designated delivery address may sign for your delivery. We will not be liable for a lost or missing order that has been signed for in a building, for example an office address that has been provided as delivery address.

To contact us regarding shipping in the United Kingdom and Europe, email us at support@getdevice.com.

 

DELIVERY COSTS AND TIMES 

Delivery times are estimates and begin from the date of shipping. Please note that in some areas of the UK and Europe there is a limited range of delivery services available. We will endeavour to send your order out as quickly as possible but we cannot be responsible for delays as a result of remote delivery locations or adverse weather conditions. 

Currently we offer NEXT DAY DELIVERY and STANDARD DELIVERY for  UK orders and STANDARD DELIVERY to EU/European countries. For EU/European orders below £30 a flat shipping fee of £6 applies. For orders outside UK and Europe, please contact us regarding shipping costs.

*EU/European countries include the following countries: Austria, Belgium, Bulgaria, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, Holland, Norway, Switzerland. Please shipment to Gersey leaves by post only.  

Please note that deliveries to Norway and Switzerland may be subject to customs delays outside of our control. In such instances we cannot be responsible for any customs or import charges placed on your delivery.

We provide express delivery, 1-2 days, for UK and 2-3 day for other countries in Europe.

Orders placed Mon-Fri before 12:00 GMT will be sent on the way to you on the same day of order.

Orders placed between midday Friday and Sunday (or on public holidays) will be dispatched the very next business day.

 

    RETURNS POLICY 

    Items should be returned within 14 days of their delivery date, unused and with all stickers attached. Our product packaging is considered to be a part of the product and must be returned with the goods. This is also to ensure that the product(s) arrive back to us in a suitable and undamaged state. Returns that are damaged or soiled may not be accepted and may be sent back to the customer and/or a refund refused. 

    Where provided, belts and any packaging such as instructions, authenticity cards, dust bags, and leather tags should be included with your return.

    Products that may be faulty or unfit for purpose should be returned within 14 days of the delivery date alongside the product packaging and where provided, belts and any packaging such as instructions, authenticity cards, dust bags, and leather tags should be included with your return. Please note that we are unable to offer a refund or exchanges for headphones that have been opened, tested or partially used. 

    For customers who wish to return items please contact support@getdevice.com for more information regarding our returns procedures and returns address details.